If you have an inquiry, please email info@nassergym.com.

Frequently Asked Questions

How old does my child need to be?  We offer classes for those 3 -18 years old.

When is enrollment open?  We have open enrollment year-round. We have 3 sessions each year: Fall, Spring, & Summer. The schedule changes each session based on coach availability. A parent/guardian must re-enroll each student, new or continuing each session.

2024 – 2025 Season Session Schedule

• Fall 2024: Aug 12 – Dec 19         (August & December tuition is reduced)
• Spring 2024: Jan 6 – May 31
• Summer 2025: June 1 – July 25  (July tuition is reduced)

How do I get started?

1. Register: Complete online registration by clicking here.
2. Access the Parent Portal: Once registration is submitted, you will have access to the Parent Portal where you will be able to manage your account, your child’s enrollment, and payments. Watch this quick video to learn more about how to use the Portal.

• Annual Membership ($45) is required for students taking classes and private lessons and will be auto charged to your account.
• The non-refundable $45 Annual Membership fee per child is due in order to place students and/or keep their spot on any waitlist.
• There is no contract or minimum months to join.
• Monthly Tuition is what secures your child’s spot in class and is due the 1^st of each month. If payment is not received by the 7th of each month, your child’s spot may be forfeited. We highly recommend setting up automatic payments to avoid this.

3. Get Enrolled: Once registration is submitted, our enrollment coordinator, Alexa, will EMAIL you confirmation, information, and next steps (usually within a week).

• All new students are required to complete a one-month in a beginner class before joining a regular class. We place new students the first week of each month and returning students as soon as a spot is available. This curriculum cannot be skipped. If a beginner student misses more than one beginner class, s/he will need to complete a private lesson to cover the missed curriculum prior to being enrolled in a regular class. Though we HIGHLY recommend the beginner class, if it doesn’t work for you, the other option to complete the beginner curriculum is to sign up for 2 Private Lessons (PLs) instead. Registration is still required.
• Placement options are based on availability. 
• The first month’s tuition will be prorated.

How do I pay?  Payments can be made online through the Parent Portal or in-person with cash only. 

• We accept Visa, Discover, and Mastercard payments through the Parent Portal . All credit card payments will automatically be surcharged 2.59%. This surcharge does not apply to debit cards.
• We also accept cash in-person
• We do not accept ayment through any app (apple pay, cash app, Venmo, Zelle, etc) or checks

What should my child wear to class?  In general, clothes should be non-restrictive, but not baggy. 

• NO EXPOSED MIDRIFFS 
• NO SKIRTS, LOOSE SHORTS, SKORTS, or TUTUS 
• NO BUTTONS, BEADS, ZIPPERS, SNAPS, BUCKLES, OR STRINGS
• All jewelry should be removed, including:  barrettes, clips, watches, rings, necklaces, and earrings. Stud earrings may be worn. Secure eyeglasses.
• HAIR PULLED UP: must be pulled up and away from the face.
• BAREFEET: Shoes and socks are to be removed. Everyone must be barefoot.
• REC GIRLS: leotards and unitards are best. Tights, leggings, or non-baggy/loose shorts that do not cover the feet may be worn over a leotard or with an athletic fitted shirt or tank tucked in. NO CROPS
• BOYS: Sport shorts that aren’t large, long, or baggy and a tucked in fitted athletic t-shirt or tank. 
• TEAM: hair must be securely pulled up and away from face (including bangs). Leotards and unitards with or without fitted shorts or leggings only. No t-shirts, tanks, or loose clothing.

What does my child need to bring?  Besides a positive mental attitude, and shoes to wear in and out of the building, your child can bring a reusable water bottle and anything else they need to keep their hair out of their face and clothes in place for practice and any additional support supplies, such as braces, pre-wrap, and tape. Otherwise, we have water fountains, hand sanitizer, and chalk.

When should we arrive for class? Students should arrive no more than 5-10 minutes prior to their class time. This is so that we have time to clear out the building and parking lot to make room for the next students. We may have the front foor locked or ask you to remain outside of the faility, including the parking lot until the class prior has cleared out.

How do you structure your classes?  Our recreational (beginner and intermediate classes) are structured by age and our advanced and team classes are designated by skill & technique, maturity, and drive. Our gymnastics classes include instruction and development for all gymnastics events. Our current rec classes are:

• 3 yr olds (boys and girls together) 6-student max – 60-minute classes
• 4 & 5 yr olds (boys and girls together) 8-student max – 60-minute classes
• 6, 7, & 8 yr olds (girls) 8-student max – 60-minute classes
• 9+  (girls) 8-student max – 60 minute classes
• Boys 6 and older: Boys & Intermediate classes (boys) 8-student max – 60-minute classes

Our more advanced classes include our Pre-team (Little Stars) and Competitive Team (Levels 1-10) are for girls 5 and older who are evaluated and meet the minimum skill and behavioral criteria – class length varies. Students must pass an evaluation and receive an invitation from the Director for placement in these levels.

What should I expect my child to learn in the rec classes?  We first focus on safety and gymnastics fundamentals. Our coaching staff develops monthly learning objectives for our rec classes based on fundamentals, core skills, strength, and body awareness and control. Depending on their age, our classes will teach your child how to do the basic skills for gymnastics on Bars, Beam, Floor, and Vault. When they demonstrate that they can perform the core skills, consistently, and with good form, their coach may recommend and evaluation to be considered for our advanced classes (Little Stars – Pre-team) and team classes. See the Class Information page for more details. 

Can I stay and watch my child during class?  Absolutely!! We have always had an open-gym floor-plan. There is a large viewing area upstairs with bleachers.

Can I drop my child off for class and leave?  Yes! We do require an adult/guardian to stay for the duration of a new student’s first class, otherwise, you can stay or leave as you wish. 

How do I determine which class my child should be in?  All new gymnastics students 3-8 year’s old start in a beginner class for one month. Once they complete the beginner class, they can move into any regular recreational class we have with open spots. Our coaches are trained to advance students and identify when they are ready to move up levels. 

What happens if we miss a lesson?  It happens and is no big thing. We do not provide refunds or credits for missed classes. Make-up classes are not guaranteed. Once you enroll and pay the monthly tuition, your child’s place is guaranteed through the month for the class in which they are registered, whether they attend or not. Because of this hold, refunds will not be issued. 

• Make-ups are provided in the case of CONTAGIOUS ILLNESSES. Make-up for day(s) missed may be scheduled once the office is provided with a signed doctor’s note for the child. Make-ups are contingent upon class availability and are not guaranteed.
• Team students are not eligible for make-ups.
• All make-ups must be scheduled and confirmed with the office at least 1 week in advance of attendance. Make-up classes are subject to the availability of class times and spaces and cannot be rescheduled. If you miss a make-up class, we will not schedule another one. A limit of ONE make-up class will be given per month to those eligible. Classes must be made up within 30 days and will not be carried over. Email alexa@nassergym.com to inquire about make-ups. 

Are sibling discounts available?. Sibling discounts are applied to our annual membership fee and monthly tuition. When an additional child is enrolled, they receive a $5 discount to both of those fees. 

How long does my child have to be in a class before they get to move up to the next level?. At Nasser, our goal is to advance students by teaching the proper progressions, body shaping, strength, and core skills. Students advance at their own pace, which is not based on duration, but rather abilities, strength, maturity, drive, etc. Each child is moved up on an individual basis. When your child is ready to move up, our coaches will let you know.

• If you think your gymnast is advanced, you may schedule an evaluation for $55. We typically recommend Private Lessons to strengthen and polish the necessary skills to advance prior to an evaluation
• Evaluations are used to advance students, but also to assess students in their gymnastics development. Evaluations are great for providing insights on students’ skill level and possible areas of improvement.
• Private Lessons and Evaluations may be booked in the Parent Portal under Events. 

How can my child participate in the competitive team?  Any of our gymnasts in Level 1 or higher have the opportunity to compete.

• If you think your gymnast is advanced, you may schedule an evaluation for $55. We typically recommend Private Lessons to strengthen and polish the necessary skills to advance prior to an evaluation.
• Evaluations are used to advance students, but also to assess students in their gymnastics development. Evaluations are great for providing insights on students’ skill level and possible areas of improvement.
• Private Lessons and Evaluations may be booked in the Parent Portal under Events.

 

Policies

All policies must be agreed to in the Parent Portal in order for a child to be enrolled. 

ENROLLMENT – PAYMENTS – MAKE-UPS – CANCELLING:

• ROLL OVER ENROLLMENT DURING EACH SESSION: Within any session, enrollment for each student rolls over month to month.

• MONTHLY TUITION: Full tuition is due the 1st of the month. A $15 late fee will be applied if payment is received after the 7th of the month.
  • We accept Visa, Discover, and Mastercard payments through the Parent Portal or cash in-person. All credit card payments will automatically be surcharged 2.59%. This surcharge does not apply to debit cards.
  • Paid tuition guarantees your child’s place in his/her class through the month. Classes cannot be guaranteed if full payment has not been received by the 7th of the month. 
  • Should tuition payment remain in default by the 15th of the month, he/she will lose his/her place in the class. Refunds are not provided for classes missed (see Make-ups below for policies on missed classes). We HIGHLY recommend setting up automatic payments in the Parent Portal to prevent enrollment cancellation.

• MAKE-UPS: Doctor’s Note Required. NO CREDIT IS GIVEN FOR MISSED CLASSES. Make-up classes are not guaranteed. Once you enroll and pay the monthly tuition, your child’s place is guaranteed through the month for the class in which they are registered, whether they attend or not. Because of this hold, refunds will not be issued. 
  • Make-ups are provided in the case of CONTAGIOUS ILLNESSES. Make-up for day(s) missed may be scheduled once the office is provided with a signed doctor’s note for the child. Make-ups are contingent upon class availability and are not guaranteed.
  • Team students are not eligible for make-ups. 
  • All make-ups must be scheduled and confirmed with the office at least 1 week in advance of attendance. Make-up classes are subject to the availability of class times and spaces and cannot be rescheduled. If you miss a make-up class, we will not schedule another one. A limit of ONE make up class will be given per month to those eligible. Classes must be made up within 30 days and will not be carried over. Email alexa@nassergym.com to inquire about make-ups.

• CANCELING ENROLLMENT: If you wish to discontinue your child’s enrollment, you must provide email notice to alexa@nassergym.com by the 15th of the previous month to avoid additional charges.
  • No pay, no shows will still owe for the full month of tuition since the child’s spot rolls over month to month.
  • Failure to notify Alexa of drop, will result in a $90 drop fee, which you agree we can auto charge once the student is deemed as “no pay no show” (3rd week of each month).

• ENROLLMENT HOLD: Enrollment holds are available for $50 per month to hold your child’s spot in a specific class even though they will be absent. These can be set up by emailing alexa@nassergym.com at least 1 week in advance of the month you wish to hold enrollment. Holds are only applicable within a session and do not transfer between sessions, therefore, they are not available in December, May, June, or July.

• CONTRACTS (No thank you!): There is no contract or minimum amount of months required to join. Tuition is paid and enrollment is month to month. 

• PARENT PORTAL: Once your child is enrolled, you will be provided access to the Parent Portal. This Portal will be where you can manage your child’s enrollment and class selection going forward, and manage payments for your account. Once a student has been placed the first time by our enrollment coordinator, it becomes the responsibility of the parent/guardian to enroll each student each session for classes, clinics, private lessons, evaluations, etc. Everything is accessible in the Portal.

PARENTS, SPECTATORS, & CHILDREN IN THE FACILITY:

• No spectator should speak to any student or coach while they are on the floor. If a coach needs assistance, they will come to you.

• Only USA Gymnastics certified coaches and actively enrolled students are allowed on the floor at any time. Per USA Gymnastics policies, parents, spectators, nor non-enrolled students are ever allowed on the floor.

• One guardian is required to remain in the gym for the entire duration of a new student’s first class.

• Parents are responsible for the behavior and safety of their child(ren) while on the premises of NGA, including but not limited to bathrooms, waiting areas, parking lots, etc.

• Students should not arrive more than 5 minutes prior to the beginning of class and should be picked up immediately when the class ends. Children must NEVER be left unattended in the facility.

• Students must be escorted in and out of the building by a guardian and will not be allowed outside of the gym without one. You cannot pick up and drop off from the parking lot.

• Children not participating in class must sit with their parents during class time in the designated areas. They are not allowed to roam freely through the gym facility at any time.

AUTO PAY:

• Payment for Annual Membership, Private Lessons, Evaluations, Clinics, Camp, Clinics, Special Event Registration (Spring Fest), Merchandise, and Concessions are due at the time of registration/booking. No unpaid reservations will be held.

• All families provide NGA permission to charge the payment method kept on the Parent Portal account at the time of booking or purchase. 

• If payment fails for programs, enrollment will be released. Notice may not be provided.

• If payment fails for merch or concessions, and addition $1 per day owed will be applied to your account until paid.

Additionally Required

• Waiver of Liability, Assumptin of Risk, & Indemnity
• Media Release